Wednesday, July 30, 2014

Information  
Links
 Print   
Health News
  
Information

 

  HASLEMERE HEALTH CENTRE INFORMATION

ADDRESS

Haslemere Health Centre,

Church Lane, Haslemere, GU27 2BQ

Telephone Number   01428 748206

Fax Number    01428 645065

 

OPENING HOURS

The Health Centre is open Monday to Friday from 8.30am to 6.30pm

EARLY and LATE OPENING

Additionally, Haslemere Health Centre is now offering appointments from 7.00am until 7.45pm every Wednesday and on alternate Tuesday and Thursday mornings/evenings.

  

APPOINTMENT TIMES for Doctors

Monday and Friday         8.30am to 11.30am and 3.00pm to 6.00pm

Alternate Tuesday and Thursday and every Wednesday  7.00am to 11.30am and 3.00pm to 8.00pm

Please note that the surgery times are subject to alteration on occasion

 

 FERNHURST SURGERY

This is our branch surgery at Crossfields, Fernhurst, Haslemere, GU27 3JL.

Phone number    01428 651040
Fax number         01428 654124

Dr Geeves, Dr Cant, Dr Higham, Dr Hampson, Dr Ballance and Dr Oram hold surgeries at the branch.

OPENING HOURS

Monday and Tuesday   8.30am to 1pm and 2.30pm to 6.30pm

Wednesday                   8.30am to 1pm  and closed in the afternoon

Thursday                        Closed

Friday                             8.30am to 1pm and 3pm to 6pm

 

APPOINTMENT TIMES for Doctors

Monday, Tuesday, Wednesday (AM) & Friday  8.30am to 11.30am and 3pm to 6pm

Please note that the surgery times are subject to alteration on occasion

 OUT OF HOURS COVER

 When the surgery is closed emergency care is available from NHS 111. Simply dial 111.  This number is also on our ansaphone during out of hours periods.

REPEAT PRESCIPTIONS

With your doctors agreement you may obtain repeat prescriptions with a repeat prescription card. When your medication is put on repeat a re order form will be issued to you with your prescriptions.  When you require more medication you should tick the items you need on the form and bring or send it to us. Requests for medication not on your reorder slip must be made in writing for reasons of accuracy.  We do not take requests by phone but faxed requests are accepted. There is also the facility on our website to order your prescriptions. Prescriptions are normally available 2 working days after they reach the surgery,  whichever method you use to order them.  However  should you wish to use the collection service offered by the local chemists or send a stamped addressed envelope for your prescription then extra time will need to be allowed.

CONFIDENTIALITY

All patient data is treated with confidentiality by all members of the practice team.  It may be disclosed to other health care professionals where this is deemed to be in the patients’ interest but this would not be done without the doctors’ permission.  The practice is registered under the Data Protection Act.

 Doctors in Training

This practice is accredited to train GP Registrars, who are doctors who have decided to become general practitioners, and who then work as a GP Registrar in general practice for a year. These doctors are fully qualified and have extensive hospital work experience but are learning the specifics of General Practice.  Dr Panchaud is responsible for training the GP Registrars.

The GP Registrars may need to video their consultations for teaching purposes. In this case, the tape will only be watched by the GP Registrar and his or her trainer, your written permission will be required.  On occasion we will consult with two doctors together and this is usually when we are doing an assessment of the GP Registrar.

The practice also contributes to the training of medical students or school students on work experience.  Sometimes you may be asked if you object to a student "sitting in" with your doctor.  You are quite entitled to decline, but your co-operation would be appreciated.

The practice also contributes to the training of community Nursing staff, student nurses and Paramedics gaining community experience.

 

COMPLAINTS

Although we endeavour to do our best for patients at all times there may be occasions when you feel you have cause for complaint.  There is an in-house complaints procedure in place and a leaflet describing this procedure may be obtained from reception.  Any complaints may be discussed in the first instance with the Practice Manager, Stephanie Ashdown. To make an appointment with her please telephone on  01428 748206.  Complaints will of course be dealt with in the strictest confidence. 

Complaints can also be made to NHS England, PO Box 16738, Redditch, B97 9PT.

Phone 0300 311 22 33

 Print   
NHS Links

 
 
 
 

  
Copyright 2014 by Haslemere Health Centre   |  Privacy Statement  |  Terms Of Use